THE MARKETING FORUM
An interactive forum for marketers to share their marketing hints, tips, creative ideas, and success stories.
Monday, August 31, 2009
Sunday, August 30, 2009
Marketing Psychographics: Are You a Leader, Organizer, Explorer or Enthusiast?
Labels: Marketing Psychographics
Friday, August 28, 2009
Article Writing: Ezine Article Tips
- Write a high quality, original article. Please no plagiarism. Write what you know. Write what your customers or prospects might want to know about your company. Publishing ezine articles can drive traffic to your Website. Article writing builds trust and credibility for your company and products.
- All the rules of good article writing apply to ezines as well. Start with a compelling headline. But make sure you use keyword strategies. This is mainly for the search engines so that they will index your article making it easier for your target audience to find you. There are several websites that can help you in choosing keywords. Use both upper and lower case letters in your article title. Don't use all caps. That's like shouting to someone. Keep your title to a maximum of 100 characters in length. And, of course, make sure your title relates to the content of your article. You want the reader to segue easily from title to article. There's nothing worse than promising something in the title and then not delivering it in the body of the article.
- The article body should be between 250 and 5,000 words. The optimum number of words is somewhere between 400 and 750 words. If your article is lengthy consider splitting it into two articles. Format the article in an appealing manner. Use bullet points, subheads, block quotes, etc. to make your article stand out. Keep your paragraphs between two and seven sentences. Make your article easy to read.
- Most ezine websites allow you to include a short bio of the author. This is where you can show your expertise. You also can pitch your company or products with a short one to three sentence encapsulation of how your company or product is unique. And you usually can include your website URL along with some sort of call to action or offer. Create a landing page on your website that is relevant to the article topic.
Labels: ezine marketing
Thursday, August 27, 2009
Ad Copy: Keep it Short and Sweet
Labels: advertising
Wednesday, August 26, 2009
Magic Bullet Marketing: Three Common Mistakes Marketers Make that Cause Them to Fail
Labels: marketing and advertising
Leads, Leads, and More Leads: Are You Following Up?
- Qualify the leads. Determine what a qualified leads looks like to your company. And, don't just use the term "hot" because it is a "new" lead. Check to see how many of those aged leads remain viable and for what length of time. You may be surprised to find out that there is a high percentage of prospects that you can convert to customers.
- Follow up with these aged respondents. Send follow-up information, offers, or educational information. In other words, stop ignoring these people. You may be leaving money on the table.
- Don't get wrapped up in the chase. Even if you have done some follow up of these unconverted leads, don't get so wrapped up in chasing new clients when you've failed to court these aged leads to the fullest extent. You could send them an e-mail, a promotion, or an invitation to a trade show, if they fit that category. And speaking of categories, don't just dump all of your leads into one huge database. Do some market segmentation or clearly define other categories so that you can target your communications more effectively.
Labels: customer retention, lead handling
Tuesday, August 25, 2009
Mobile Marketing: The Trend of the Future
Labels: mobile marketing
Monday, August 24, 2009
KISS: Simplify Your Marketing
- Know your target audience. Make sure you are aiming for the right people. So many companies continue doing the same thing over and over again when it isn't working. Just because "we've always done it this way" doesn't mean the market hasn't shifted or changed. Stay on the pulse of what's happening in your industry and with the people who have bought your products in the past. Are they shifting to a new technology, a different product, or another supplier? Find out from your customers how the market is trending.
- Make an irresistible offer in all of your marketing material. Too many marketers simply state their product's features. Always answer the question for your audience "What's in it for me?". Get your audience to engage with your company. Offer them something of value. The valuable item will be different for each company. It could be a white paper, free product samples, or a free demonstration. You'll have to find out what your audience wants the most.
- Make your marketing consistent. I see it all the time with my clients. They'll start a marketing program for a few months, then lose interest. And then they wonder why their marketing isn't working. Placing an ad once or publishing one press release will not increase your company's visibility. A sustained and consistent marketing program will increase awareness of your company and its products. If you only have the budget to do one marketing program, make it the best you can. If you can only afford to do some press releases, then send at least one out per month. Or, if you can only afford to send out an e-newsletter, send it out to your mailing list at least once a month. But, make sure you are providing your readers with quality information. It is most likely that you have a pretty good in-house mailing list. So, utilize that contact information to the fullest.
Labels: marketing planning and execution
Friday, August 21, 2009
The Feature Article: How To Get Yours Published
- Spend some time writing your article. Don't just slap something together and turn it in to the editor. This isn't a homework assignment. Do some research. Make sure your intended message is clear in the article but don't be self-promoting. Since you've worked hard at pitching the editor on your article, don't disappoint him/her.
- Try to write something that either educates the audience or entertains the audience. Your core message should be stated in the introductory paragraph. Feature stories generally range from 2,000 to 3,000 words so you don't want your message lost throughout the story. Four key parts of your feature article should be included: 1) quotes from people who are willing to be named in the article; 2) concrete examples of what your product actually does; 3) words that paint a descriptive mental picture; and, 4) information that is presented in a pleasing, interesting way.
- You can write an application story, that is, one that helps demonstrate how your product works. Or, perhaps you want to focus on the human side of the company by writing about a charity that the employees work for. Sometimes a historical perspective is a good feature article if the company is celebrating a major milestone. And, of course, case studies that describe a problem and offer a solution are also viable.
Labels: public relations
Wednesday, August 19, 2009
Does Direct Mail Work?
- Rather than spend a lot of money for complicated direct mailers of the past, many companies are sending out postcards at a relatively inexpensive price. And they are getting some phenomenal results. For example, you could send out a coupon postcard to your targeted mailing list and then also place that coupon on Twitter. For local restaurants, shops, etc. it's a great, cost-effective idea.
- For B-to-B direct mail is also a great way to stay in touch with your customers. You could send a postcard or mailer announcing an event, and then follow up with your customers with an e-mail, that is, if you have everyone's e-mail address. Since so many people now have the anti-spam software on their e-mail systems, even legitimate e-mails are not filtering through. So, the only way for you to contact your customers may be through direct mail. Many people are wary of placing their personal information online, so providing a business reply card with your mailer is a great way to increase your response rate.
- No matter what type of mailer you send out, make sure you have a compelling offer such as buy one, get one free, for example. And definitely target your audience. Don't just buy a list and mass mail. Make sure that your products meet the needs of the mailing list whether it is an in-house list or a purchased list.
Labels: direct mail, direct marketing
Tuesday, August 18, 2009
Videos Can Be an Effective Tool for Promoting Your Products
- Instead of the static banner ad, why don't you add a video clip to your ad. Or, post your video on YouTube and include a link to your video on your banner ad. We call ads utilizing video -- rich media ads. Rich media draws the attention of your audience. But make sure you are providing useful information and not just something fun to watch. You may get a lot of hits but no sales. So, always remember your audience when producing videos.
- You can also embed videos into your online news releases. Services such as PRWeb allow you to include videos as part of their service. A video gives editors a better understanding of the product you are announcing. Make sure your video is newsworthy, though. Your video could be a demonstration of the product, a testimonial, or some other interesting aspect of your product. People are visual and like to see what the product looks like. And, in this case, how it works.
- Of course, you can also post your videos on your Website. This makes them easily accessible. Promote your videos using other marketing tools, too, such as brochures, direct mail, trade shows, and even e-newsletters. You can archive Webinars, product demonstrations, or company news.
Labels: online advertising, videos
Monday, August 17, 2009
Content Tips for E-Newsletters
Friday, August 14, 2009
LinkedIn: How to Get the Most Out of Your Social Networking Experience
Labels: social networking
Thursday, August 13, 2009
How to Pitch a Story Idea
Labels: public relations
Wednesday, August 12, 2009
Webinars: How to Engage Your Audience
- Think of your Webinar just like you would any other seminar. Just because you don't have a "live" audience doesn't mean you shouldn't impart just as interesting information as you would with a face-to-face audience. The presentations should be delivered in a way to keep your audience listening. With a Webinar it is very easy for your audience to get distracted with other tasks at their office.
- Sell the event ... not the product. Too many times when presenting a Webinar businesses hype their company or product rather than offering their customers something of value or interest. Since your Webinar will most likely be 30-40 minutes in length, you'll need to make sure you are offering your prospective audience some knowledge or expertise that they couldn't ordinarily get.
- Track your results and refine your Webinar tactics. There's nothing worse than not learning from your successes or your mistakes. So, get some feedback from your audience and find out what you did right and what you can do to improve your next Webinar.
Labels: Webinars
Tuesday, August 11, 2009
How To Create an Irresistible Offer
- You must offer a high ROI (return on investment). If your product or service is great, this is automatic. If you don't have a great product, then no amount of marketing or advertising will cover up that fact. So spend time on product development so that your product is made of the highest standards.
- Make sure you are offering your product to the right audience. If you're selling hairbrushes, you're not going to market them to bald people, are you? So, make sure you audience has a need, want, and desire for your product. Target your audience. No matter how great your copywriting skills are, you'll never sell to an uninterested target.
- Collaborate with a symbiotic company. If you're selling hairbrushes, perhaps you can team up with a hair salon, for example. You might offer the salon a percentage of sales for every hair brush they sell to their customers. You don't have to go it alone. Many companies are now collaborating to find new customers. It's a win-win situation if you choose the right collaboration.
- But, above all, make your message credible and believable. Too many marketers create offers that are "too good to be true". If that's the case, your audience won't believe in you or your product.
Labels: copywriting, marketing and advertising
Monday, August 10, 2009
SEO: Do You Know Your Google Ranking?
Labels: Search Engine Optimization
Friday, August 7, 2009
Magic Bullet Marketing
- Not clearly defining your target audience. Can you clearly define your ideal customer? Do you have a customer profile? And I mean a "real" customer profile. Not just what industry or title they have. Have you segmented your market using demographic parameters? Do you even have the basic information in your customer database such as name, title, company name, address, phone number, e-mail address, and Website URL? If not, start there by completing your data base with general information. Then add on additional information such as trade shows they attend, journals they read, buying habits, etc.
- Focusing on features rather than benefits of your product. How many of you can recite an abundance of features about your products or services, but don't have a clue how they benefit your targeted customer? Once you understand what the benefits of your products are and how they relate to your customers, you will be able to craft a message to communicate those benefits. But, I contend that you should go one step further and add the key advantages to the benefits. Your competitors may offer the same benefits. You will stand out if you also communicate the advantages.
- Executing haphazard marketing tactics. The key words in successful marketing are consistency and regularity. I work with many clients who haphazardly market their products. They'll send out an e-newsletter or a direct mailer, for example, once in a blue moon and wonder why their marketing program is not working. Or, they'll place one advertisement in one journal one time and wonder why they are not getting a flood of leads. Or, they send out one press release and wonder why they aren't getting a deluge of editors calling them to do feature articles on their company. They key to good marketing is to have a plan and to stick with it. Send out a monthly communiqué to your customers; otherwise, they may not remember you when it's time to buy.
Labels: marketing planning and execution
Thursday, August 6, 2009
Write an Effective Newsletter
- What does an e-newsletter do for you? First of all, it helps all of your customers, prospects, vendors, partners, suppliers, etc. to keep your company's name top of mind. It also provides an ongoing communication with these people. It allows you to promote your products or services. But, most of all, it develops relationships.
- Elements of a good e-newsletter: Keep it short and to the point. Divide your newsletter into small sound bites. Use bullets and short paragraphs. Add links to important information on your Website. Don't forget to add a sign up box and a forward box as well. And, don't forget to provide to provide a privacy statement. Let your customers know that you do not sell their information.
- How much time does it take to create a newsletter? Unfortunately, you can't just push a button and have an e-newsletter. It does take some thought as to content. But, insofar as the layout and creation process, there are many templates and companies that can help you with this. For a small monthly fee you can outsource the production of your e-newsletter.
Labels: e-newsletters
Wednesday, August 5, 2009
On-Line Advertising: Is it Right for My Company?
- What exactly is online advertising? According to Wikipedia, "online advertising is a form of promotion that uses the Internet and World Wide Web for the express purpose of delivering marketing messages to attract customers". Examples of online advertising include contextual ads on search engine results pages, banner ads, rich media ads, social network ads, online classified advertising, advertising networks, and e-mail marketing such as e-newsletters, just to name a few. And who knows what the future holds.
- What are the advantages of online advertising vs. print advertising? Your prospects have to wait until the journal is printed and "hits the street" for a print ad to be viewed. You usually have to provide the publisher your artwork files at least 30 days in advance. Whereas an online ad may take only a few days or hours to produce and it is up and running immediately and available for prospects to click on and view your offering.
- What about social media marketing? Does it work? Well the jury is still out on that regarding how it can be used to make money for a company. According to an article in the Wall Street Journal (Monday, August 3, 2009, Theory & Practice by Sarah E. Needleman, For Companies, a Tweet in Time Can Avert PR Mess) recently, many of the larger companies are using it for crisis management from a public relations standpoint. They can more easily detect if there are any negative comments floating around about their companies. Twitter, for example, has been used by Coke and PepsiCo to handle public relations issues, according to the article. This media helps them to become aware of an issue quickly and to address it immediately, thereby preventing an actual crisis.
Labels: crisis management, public relations, social media, Twitter
Tuesday, August 4, 2009
Article : Perspective on PR: Building an Effective Communication Program Genetic Engineering & Biotechnology News - Biotechnology from Bench to Business
Enhance Your Website with a Few Good Marketing Tips
- Have you started sending out an e-newsletter? If so, create a sign-up box and place it prominently on your Website. Some of the e-newsletter companies now offer an e-mail archiving feature so that visitors can view past e-newsletters to determine if they want to sign up for your e-mail list.
- Do you have any Webinars that you recently hosted? Don't forget to subscribe to the Record and Playback option from your Webinar service provider. That way you can place your On-Demand Webinar on your Website which will, in turn, increase visibility.
- Have you made any podcasts or videos? You can also add these to your Website enabling your visitors to subscribe to your podcast series.
Labels: eMarketing, social media, Website Design
Monday, August 3, 2009
Exhibit Design Tips & Tricks
- Evaluate the trade shows you are attending. Look at your overall marketing plan and strategy. Are you attending shows that fit into that strategy? Or are you just going to a certain show "because we've always attended that show"? Are you taking the proper amount of booth space for each show? Can you downscale from 20 feet to 10 feet, for example? You can save shipping and drayage costs if you downscale.
- Spruce up your current exhibit booth. You can easily modernize your trade show booth with some updated graphics. Or consider purchasing some new carpet in a trendy color. Adding new lighting to your exhibit can also give it a bit of a makeover. Add some plants or flowers to make your booth more inviting.
- Choose colors for your exhibit that can give a psychological boost to your audience. Yellow is a good color to gain attention. Green has a positive and calming effect. Gold, silver or platinum always symbolize premium. Black represents power and confidence. And white, of course, signifies honesty and purity.
Labels: booths, exhibits, trade shows
About Me
We specialize in helping companies in the biotechnology, life science, medical device, and high-tech sectors develop world-class, multi-faceted marketing programs. We work with companies like Beckman Coulter, Perkin-Elmer, and Stratagene to 1) create powerful results-driven marketing tactics, 2) evaluate media and advertising plans, and 3) develop consistent branding messages. Let us show you how to improve marketing efficiencies, reduce marketing costs, and develop targeted promotional strategies.
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